Policies

Payment Information

A 30% deposit is required to secure your booking.

• A Zettle payment link will be sent via email within 24 hours of you booking your slot
• The deposit must be paid within 24 hours of the link being sent to secure your appointment
• The deposit is non-refundable unless your appointment is cancelled/rescheduled at least 24 hours beforehand
• The remaining cost is to be paid at the appointment
• Please have your card or cash present as payment links are for deposits only

Rescheduling/Cancelling

• Appointments can only be rescheduled once
• 15 minute grace period before the appointment is rescheduled
• 24 hours notice required

Booking Guidelines

No guests. Please keep pets and children in a separate room to avoid spillages/damage to property.

Health & Safety Requirements

Please do not book if you have any of the following in/on/around the nails, fingers, hands (and arms/elbows if booking a manicure):

You will lose your deposit (unless cancelled at least 24 hours before your appointment) and the treatment will not go ahead:

• Cuts, abrasions, open sores, or broken skin
• Numbness
• Bruising or swelling
• Separation of the nail plate from the nail bed
• Scar tissue from recent injuries or surgeries
• Extremely weak nails
• Broken bones
• Conditions like impetigo, scabies, chickenpox, or mumps (anywhere on the body)

Infills/Soak Offs

• Infills are only applicable within 2-3 weeks of original application depending on nail growth
• If they are too grown out, chipping, or lifting, they must be soaked off and reapplied
• Infills will only be carried out twice before removal and reapplication to review natural nail health
• Infills & Soak Offs will only be carried out if the product was applied by Simmery Nails

Health Conditions

Please contact me if you have any health conditions prior to booking. Your desired treatment may not be suitable and an alternative can be offered. Your health is of utmost importance.